Smart & Efficient Queue Management System
Specialized queue solutions for police stations and Khidmat Markaz
What it is
Specialized and customized queue management solutions for police stations and Police Khidmat Markaz.
A customized queue management system built specifically for police stations and Police Khidmat Markaz. Touch-screen kiosks, token printers and clear counter displays — calmer lobbies, faster service, full traceability.
What you get with Queue Management
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Self-service kioskTouch-screen kiosk for visitors to select a service, scan their CNIC and take a token — without standing in line to ask.
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Token printerCompact thermal printer issues a numbered token with the service and current queue position.
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Counter displaysClear displays at each counter show the current token being served, and audio call-outs for visually-impaired visitors.
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Service-specific routingVisitors for character certificates, FIR copies and licences get routed to the right counter, not just any open window.
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Live wait-time boardLobby display shows estimated wait by service — and the average service time today.
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Reports for managementDaily, weekly and monthly reports on volumes, peak hours, average service time by counter.
How departments use it
A few representative scenarios — your deployment will be configured to your SOPs.
- Streamlining the morning rush at a busy Khidmat Markaz
- Routing character-certificate and licence visitors to the right counters
- Reducing lobby crowding at a city police station
- Publishing average wait times to the public
Related E-Police solutions
Most departments deploy Queue Management alongside the modules below.
Visitor Management
A unified and connected system to record every visitor and their CNIC. It captures CNIC, photo and other data and keeps complete tracks of who is in the building, who they came to see, and when they left.
Read more →Biometric Attendance
A cloud-based biometric attendance solution using fingerprints, live photos and IRIS recognition. Bundled with mobile apps for officers in the field and printable service cards for staff.
Read more →Community Apps
A suite of mobile applications for both police officers and citizens — quick incident reporting, anonymous tip submission, missing-person alerts, and two-way safety communication.
Read more →